Payment Options

COMPANY DETAILS

Business Information

The company and support details behind Vezlorapets™.

BRAND NAMEVezlorapets™
LEGAL COMPANY NAMEHangzhou Kuomi Information Technology Co., Ltd.
OWNER / LEGAL REPRESENTATIVEGuo Ruofan
BUSINESS ADDRESS Room 6943, 6th Floor, Building 1, No. 200 Binwen Road,
Changhe Subdistrict, Binjiang District,
Hangzhou, Zhejiang Province, China
CUSTOMER SUPPORT EMAILservice@vezlorapets.com
CUSTOMER SUPPORT PHONE+86 195 8157 7719
CUSTOMER SERVICE HOURS 8:00 AM – 10:00 PM
China Standard Time (UTC+8)
SHOP WITH CONFIDENCE

Payment Options

From the perfect toy for a curious cat to everyday essentials for your other companions, we want checkout to feel clear and convenient. This page explains the payment options you may see when placing an order with Vezlorapets™.

Clear payment choices Secure checkout Helpful support
BEFORE YOU PAY

Choose the option shown at checkout.

Available payment methods are displayed during checkout and may vary by location, device, card eligibility, and payment provider. Please review your order total and the payment options shown before confirming your purchase.

01 / PAYMENT METHOD

PayPal

If PayPal is available for your order, select it at checkout to continue through PayPal’s payment flow.

  • Sign in to your existing PayPal account, or
  • Pay with an eligible debit or credit card through PayPal guest checkout, if that option is offered to you.

Guest checkout is not available for every transaction. The options shown on PayPal’s payment screen determine how you can complete your purchase.

02 / PAYMENT METHOD

Credit & debit cards

You may pay with a credit or debit card supported by the payment provider active at checkout. The card brands available for your order will appear on the payment screen.

  • Enter your card information in the secure checkout fields.
  • Complete any verification requested by your bank or card issuer.
  • Review the final order total before placing your order.

If a card payment is declined, check the details entered or contact your card issuer for the specific reason.

PAYMENT INFORMATION

What to expect at checkout

01

Order currency

Prices and payments are presented in United States Dollars (USD) unless a different currency is clearly displayed during checkout.

02

Payment processing

Payment information entered in the checkout or a payment provider’s payment flow is processed by the applicable payment provider. We do not ask you to send your full card number by email.

03

Bank verification

Your bank or payment provider may request an additional step to authorize a purchase. Follow the instructions shown during checkout to complete payment.

WE'RE HERE TO HELP

Need help with a payment?

If checkout does not complete, you see an unexpected charge, or you have a billing question, contact us with your order number if you have one. Please do not email your full card number or security code.

EMAIL SUPPORT service@vezlorapets.com PHONE SUPPORT +86 195 8157 7719 8:00 AM – 10:00 PM · China Standard Time (UTC+8)

Thank you for choosing Vezlorapets™. We’re glad to be part of the everyday moments you share with your pets.